These terms reference the concentration of essential oils in a scent. Parfums or perfumes are the strongest strength with approximately 20-30% of essential oils. Eau de Parfum (EDP) represents midrange strength consisting of 10-15%, and Eau de Toilette (EDT) is the lightest strength containing the least amount of essential oils with a range of 3-8%. Bellekin’s EDP compound is 18-25%, and our EDT compound is 7-9%.

The most significant influence on scent longevity is ensuring that skin is properly moisturized prior to applying the scent. Layering products such as body lotions or oils with the same scent will also increase the longevity and intensity of a scent

We recommend applying your Bellekin fragrance on each of your wrists and each side of your neck. We also recommend spraying the back of your neck so that you leave a scent trail behind you. It is recommended to apply the fragrance directly to the skin to allow the fragrance to blend with one’s chemistry as well as emit scent when warmed by the body. Do not rub the fragrance on skin or rub your wrists together, as this will alter how the fragrance develops.

Some notes in our handcrafted fragrances can be photosensitive. It is possible they can change color over a long period of time, if they are exposed to direct light.

The shelf life of our artisanal fragrances begins with the first spray once the scent has been introduced to air, allowing for a 3-5 year shelf-life as long as they are stored properly.

To maintain the quality of your Bellekin scents after purchase, we advise that they are stored away from daylight, heat and extreme temperature change, which are the greatest causes of perfume deterioration. 

The perfect environment for a Bellekin fragrance is a dark, cool space like a drawer, or on a shelf in a closet in a room with stable temperature. Do not store your fragrance in a bathroom or car.

An ancillary product is typically a bodycare item that is scented to match its namesake fragrance and is used to layer and intensify the scent but is also excellent to wear on its own.

Our Customer Services Specialists are here to assist you with personalized recommendations. You can reach us at info@bellekin.com, Live Chat, or on the phone from Monday to Friday, 9 am - 9 pm EST and Saturday, 10 am - 6 pm EST at +31 6 11 48 81 20.

Yes. One free complimentary sample are offered with every full-size product order. You can also purchase one of our Sampler Sets to experience Bellekin fragrances.

Currently, Bellekin offers Sampler Sets for purchase. Our Sampler Sets include four Bellekin fragrance vial. Each vial is 2ml and includes approximately 20-30 sprays of fragrance. Please note, Sampler Sets are final sale and cannot be returned or exchanged.

Every full size Bellekin.com order comes with one complimentary sample and we strive to accommodate all sample requests. However, substitutions will be made if the original request is not in stock.

Shipping costs vary
depending on your location and the weight of your order. To determine the exact
shipping cost, please proceed to the checkout page, where you will find the
shipping options and their respective costs.

Yes, Bellekin.com
does ship worldwide.

After your order has
been shipped, you will receive a shipping confirmation email that includes a
tracking number. You can use this tracking number to monitor the status and
location of your package.

The delivery time
may vary based on your location and the shipping method selected during
checkout. Typically, you can expect your order to arrive within the estimated
time frame provided at the time of purchase. For more specific information,
please refer to your shipping confirmation email or contact our customer
support team.

We recommend
contacting our customer support team immediately after placing an order to
request any address changes. We will do our best to accommodate your request;
however, changes may not be possible if the order has already been shipped.

To track the location
and status of your package, please use the tracking number provided in your
shipping confirmation email. If you have any concerns or questions about the
delivery of your package, feel free to contact our customer support team for
assistance.

If your package
arrives damaged, please contact our customer support team as soon as possible.
We will assist you in resolving the issue and ensure that you receive a
replacement or refund, depending on the circumstances. Please retain all
packaging materials for inspection if required. Your satisfaction is our top
priority, and we apologize for any inconvenience caused.

A "Payment
Error" message typically indicates an issue with the payment method you
provided during the checkout process. It could be due to insufficient funds, an
expired card, or an incorrect billing address. Please double-check your payment
information and ensure that it is accurate and up to date. If the issue
persists, you may want to contact your payment provider or our customer support
team for further assistance.

To log into your
account on bellekin.com, please visit our website and locate the "Log
In" or "Sign In" link, located at the top right corner of the
page. Click on this link, and you will be prompted to enter your email address
and password associated with your account. Once you've entered your credentials,
click "Log In" to access your account.

If you've forgotten
your account password, you can usually reset it by clicking on the "Forgot
Password" or "Reset Password" link on the login page. Follow the
instructions provided, which typically involve receiving a password reset link
via email. Click on the link in the email to reset your password and regain
access to your account.

To add or change your
contact information, log in to your bellekin.com account. Once logged in,
navigate to your account settings or profile page, where you can edit your
contact information, including your shipping address, email address, and phone
number. Be sure to save your changes after making any updates.

When your payment is
"held for review," it means that our system is verifying the
transaction for security purposes. This review process is typically temporary
and may take a short time to complete. Once the review is successful, your
order will proceed for processing and shipping. If there are any issues or
concerns during the review, our customer support team will reach out to you for
further assistance.

To merge previous
purchases with your newly created account, please contact our customer support
team. They will assist you in associating your previous orders with your
account to ensure you can access all your purchase history and related
information conveniently from your account dashboard.

Bellekin is a
distinguished niche perfume brand based in Rotterdam, Netherlands. We
specialize in creating unique and artisanal fragrances that cater to
individuals seeking distinctive and luxurious scents.

When you shop on our
site, you gain access to our exclusive collection of niche perfumes crafted
with the highest quality ingredients. Our fragrances are designed to offer an
unparalleled olfactory experience, allowing you to stand out with a signature
scent that is both rare and captivating.

Periodically,
Bellekin may offer discounts or promotional codes on our niche perfume
products. These promotions provide an opportunity for our customers to
experience our exceptional fragrances at a more affordable price. Stay informed
about our promotions by visiting our website or subscribing to our newsletter.

Other retailers or online platforms may offer
discounted Bellekin perfumes as part of their own marketing strategies or
partnerships with our brand. While we cannot control the pricing decisions of
third-party sellers, we continue to maintain the high quality and exclusivity
of our niche perfume line on our official website.

Bellekin respects your
privacy and handles personal information in accordance with our privacy policy.
We collect and use your personal information solely for the purpose of
processing your orders and providing excellent customer service. Rest assured
that we prioritize the confidentiality and security of your personal data.

Yes, shopping online at Bellekin is secure. We
implement robust security measures to protect your personal and financial
information during the online shopping process. Our website utilizes encryption
protocols to ensure the safety of your data. For added security, we recommend
using strong, unique passwords for your account. If you have any concerns about
online security, please don't hesitate to contact our customer support team for
assistance.

Click on "My Account" in the upper right-hand corner of any
page. Then enter an email address and password you will remember and continue
to enter your information when requested.

Products are available from each section in the main menu and are also searchable via the search box in the upper right-hand corner of the website. On each product page, then the quantity you want to order and add the item to your cart. Continue to add additional items to your cart or continue through to the checkout process.

Products are available from each section in the main menu and are also
searchable via the search box in the upper right-hand corner of the website. On
each product page, then the quantity you want to order and add the item to your
cart. Continue to add additional items to your cart or continue through to the
checkout process.

Bellekin typically
accepts various payment methods, including IDEAL, credit cards (Visa,
MasterCard, American Express), debit cards, online payment systems such as
PayPal and Klarna. During the checkout process, you will be able to select your
preferred payment method.

The application of tax
may vary depending on your location and the applicable tax laws. During the
checkout process, any applicable taxes, such as sales tax or value-added tax
(VAT), will typically be calculated and displayed before you confirm your order.
The specific tax amount will depend on the shipping address provided during the
checkout. Please review your order summary for tax-related details before
completing your purchase.

No. You will only be charged the face value of the E-Gift Card.

Not currently. Please contact our Customer Service team to cancel your E-Gift Card at +31 6 11 48 81 20 Monday to Friday from 9 am – 9pm EST, and Saturday from 10 am to 6 pm EST. A replacement e-card will be issued for the new value.

If you chose a delivery date that is in the future, you can cancel your purchase by contacting our customer service at +31 6 11 48 81 20. If the delivery date is today or in the past, your purchase cannot be cancelled.

When purchasing a Bellekin E-Gift Card, an email will be sent to the recipient informing them of your gift with a link to our website and the unique voucher code to use to enjoy their E-Gift Card. If purchasing outside of business hours, please allow 24 hours for your purchase to be processed and approved.

You will receive a message to your e-mail informing you of the delivery confirmation to the recipient.

To use your E-Gift card, simply visit www.Bellekin.com, shop your favorite fragrances and enter your unique gift card code at checkout in the “Promo Code” field. The amount of your E-Gift Card will be deducted from your total order.

If the total amount of your order is less than the value of your Bellekin E-Gift Card, you will receive an email indicating the balance remaining on your card with a new unique E-Gift Card code of the corresponding unused value to use toward your next purchase.

When the total amount of your order exceeds the total value on your Bellekin E-Gift Card, the credit card you choose to use will be charged the remaining balance. All of the value on your Bellekin E-Gift Card will be used first before any amount is charged to your credit card.

There is no expiration date on your E-Gift Card.

If you are not sure if your E-Gift Card reached its destination, we encourage you to contact the recipient directly. Because of spam filters that may block incoming email, the recipient of your E-Gift Card may not have received or seen the card. If you need any assistance, please contact our customer service at +31 6 11 48 81 20 Monday to Friday from 9 am – 9 pm EST, and Saturday from 10 am - 6 pm EST.

Klarna is a global payment and shopping provider that takes end-to-end responsibility for your payment. Klarna allows shoppers to buy now and pay later at more than 200,000 retailers around the world.

When you pay in 4 interest-free installments with Klarna, your purchase is split into 4 payments automatically charged to your debit or credit card every 2 weeks. There is no interest and no fees when payments are made on time. It’s that easy. 

*CA resident loans made or arranged pursuant to a California Finance Lenders Law license.

There are no added costs or upfront fees when using this payment option. A late fee may be charged for payments made after the due date.

When you choose to pay in 4 interest-free instalments, Klarna may perform a hard credit check.

As soon as we have received and accepted your cancellation or return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.

As soon as your order is shipped, you will receive an email from Klarna outlining your payment schedule. Payments will be automatically withdrawn from the debit/credit card you provided at checkout.

The first ¼ of your payment is due when your order has shipped. The remaining three payments will automatically charge every two weeks. Your payment schedule is sent via email and you can also access your payment schedule in the Klarna app by clicking on ‘Spending’, choosing the order you want to see, and then clicking on ‘Show Plan’.

Yes. Just open the Klarna app or log onto https://app.klarna.com/ to pay off your balance early.

Your payment information is processed securely by Klarna. No payment details are shared with Bellekin Boutique. All transactions take place via connections secured with the latest industry standard security protocols.

Access 24/7 customer service in the Klarna app or review Klarna’s Customer Service page for a full list of FAQs.